Free UK shipping over £40 — made to order in our studio

Shipping & returns

Delivery and returns

Everything you need to know about getting your order and sending something back.

Processing time

Orders are processed within 1–2 business days. Once your order ships, you'll receive a confirmation email with tracking details.

Delivery options & times

Delivery times and costs are shown at checkout and depend on your region and chosen method. Estimated arrival windows are provided per option before you pay.

Tracking your order

You can follow your parcel from dispatch to delivery using the tracking link in your shipping confirmation email, or from your account's orders page.

International shipping

We ship to many countries. Duties and taxes, where applicable, are calculated at checkout so there are no surprises on delivery.

Returns

Unhappy with your order? Request a return within 30 days of delivery. Items should be unused and in their original packaging. Refunds are issued to your original payment method.

Exchanges

Need a different size or colour? Start a return and place a new order, or contact us and we'll help arrange an exchange where possible.

Need more help?

Questions about an order or a return? Reach out and we'll be happy to help.

Contact customer service